A Wrexham & Shropshire Train set of newly refurbished coaches now undergoing operational test-running

Hull Trains

Hull Trains website

Established in September 2000 to offer a direct service between Hull and The Humber region and London, the success of Hull Trains has been in predicting demand as well as providing outstanding customer service.

The company now carries around 500,000 passengers each year and operates seven direct services between Hull and London, Monday to Friday, with four each way on a Saturday and three on Sundays. The fastest weekday schedule between Hull and London is 2 hours and 33 minutes.

During the summer of 2005 the company launched four new state of the art Pioneer class 222 trains at a cost of £36 million, and now offer even higher standards of passenger comfort and catering on-board in both Standard Class and First Class carriages.

The investment did not stop there and, since the arrival of the new trains, the company has listened closely to customer feedback and during the summer months of 2006 has introduced extra luggage space on-board as well as extending the First Class seating capacity from 22 to 33 seats.

New catering suppliers have also been sourced and again an improved and extended range of refreshments are now available on-board.

Performance and punctuality are key words within the company and the team at Hull Trains constantly strive to exceed everyones expectations.

With many repeat customers using the service on a regular basis the company is hoping to increase its frequency of services over the next few years but is also looking to constantly improve its all-round level of service.

Both John Nelson and Mike Jones are Directors of Hull Trains, each owning 10%. FirstGroup, through GB Railways, owns the remaining 80% share.